Gaming is for fun — not stress. a71bdAt a71bd, we believe every player's mental and financial well-being is our responsibility. Use our Responsible Gaming tools and guidelines to stay safe while having fun.
Responsible gaming means enjoying gaming in a way that has no negative impact on your life. a71bdAt a71bd, we want you to enjoy every moment — but safely.
As online gaming grows in Bangladesh, signs of problem gaming are becoming more common. You or someone you know may be facing this issue. a71bda71bd's Responsible Gaming program is here to help you prevent and address these issues.
A responsible gamer knows when to stop, how much to spend, and that relationships with family and friends matter more than any game. a71bdAt a71bd, we hold this value in the highest regard.
Gaming is entertainment, not an investment. Never play with borrowed money or funds set aside for essential expenses.
We never encourage anyone experiencing a gaming problem to keep playing. Your well-being matters more to us than our bottom line.
These tools are available on your account at no cost. Contact support at any time to activate them.
Set a daily, weekly, or monthly deposit cap. Limits take effect immediately once set — increases require a 24-hour waiting period.
Take a temporary break from 24 hours up to 6 weeks. Your account will be locked and you won't be able to log in during this period. Give yourself time to clear your head.
Permanently exclude yourself for a period of 6 months to 5 years. During this time, your account cannot be reopened and you will receive no marketing communications.
Decide in advance how long you'll play. When your time is up, you'll be automatically logged out and shown a reminder.
Set a loss limit in advance. Once that limit is reached, your account will automatically pause gaming.
Pop-up notifications will appear at set intervals — reminding you how long you've been playing and how much you've won or lost. Stay aware.
Contact our support team to activate these tools or get assistance: [email protected]
Problem gambling often creeps up gradually. If you notice any of the signs below in yourself, it's time to seek help.
Placing bigger bets to recover losses — this is the most dangerous warning sign.
Playing with money you can't afford to lose, borrowed funds, or your savings.
Hiding your gaming activity from family or friends.
Feeling restless, irritable, or anxious when not playing.
Damage to relationships with family, friends, or at work due to gaming.
Answer the following questions honestly. If you answer "Yes" to 3 or more, please seek help.
If you feel you need help, contact a71bd support or activate self-exclusion — we're here for you.
a71bd For players aged 18 and above only. Age verification is mandatory at registration.
Parents can, on shared family computers, Parental Control You can use parental control software to restrict your children's access.
Every decision we make puts the mental and financial well-being of our players first.
If you're experiencing difficulties at any time, our trained support team is ready to help.
Get a referral to a professional gaming counselor if needed — completely free of charge.
Self-exclusion is activated with a single request. Once your account is locked, no changes can be made.
Excluded players will not receive any promotional messages or offers.
You can view your full gaming history, spending, and win/loss records at any time.
Our trained support agents are available 24/7. Reach out whenever you need to talk about a gaming concern.
If you'd like to speak with a gaming addiction specialist, we can provide a referral — free of charge.
Read our FAQ and guidelines to learn more about responsible gaming.
Read the FAQ